All orders are shipped with this temperature controlled insulated box to keep all your frozen products frozen during shipping.
We are able to re use these boxes, however because of how expensive the boxes are we need to put a deposit for packaging cost for every order. This is refundable 100% in store credit upon returning of the box in perfect condition back to Natural Direct Canada
You may use your $100 coupon codes to cover this packaging deposit also . If you do not have a code please see this link to show where you can get oneÂ https://www.groupon.com/deals/natural-direct-2-greater-toronto-area
We thank you for your cooperation and understanding in this
Natural Direct Canada